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| Products and Services |
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4 x 6 Horizontal Frames • Earrings • Equestrian Designs • Flat Ornament • Magnets • Mini Frames • Picture Frames • Snowflake Frames • Standing Ornament • Magnets • Inspirational • Mini Frame • Special Sayings • Ornaments • Flat • Inspirational Flat • Inspirational Mini Flat • Large 4 Sided • Mini 4 Sided • Mini Animals • Outhouse Mini 4 Sided • Patriotic • Picture Frames • 4x6 Horizontal • Bottoms • Corners • Tops • Dog Related • Mini • Snowflake • State Products |
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Terms & Conditions |
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New Accounts – All new account orders will be sent prepaid or COD until an open account is established. To establish an open account, submit three credit references and banking information with complete addresses, contact names, phone numbers, fax numbers, and account numbers. Credit will be established only with Henderson Laser Crafts approval. Open Accounts – All open accounts are due 30 days from the invoice date. Unpaid balances are subject to 1.5% per monthly service charge. Canadian Accounts – All Canadian accounts must be paid in US funds. Money orders are preferred. SHIPPING AND PACKAGING All orders are sent UPS Ground. If the customer requires shipping by another method, the customer will be responsible for any charges associated with the shipping methods (i.e. FedEx ground collect service charges or International filing fees). All orders are insured for the value of the product in the boxes. There will be a handling charge of $10.00 for orders totaling $100.00 or less. All items will be shipped in bulk packaging with the exception of the 4-sided ornaments. Should the customer request individual boxing for other products a packaging and handling fee of 25 cents per item will apply. BREAKAGE AND RETURNS Personalized and custom items cannot be returned. Breakage – All broken items must be declared within 10 days of receipt of merchandise. Returns – All returns must have prior authorization within 10 days of receipt of the merchandise. MINIMUM ORDERS There is a minimum order of 6 per item. NO EXCEPTIONS. Custom Ornaments – Special designs will be quoted on a per job basis. There is a minimum opening order of 48 4 x 6 picture frames and a minimum of 100 for all other custom design items. Customer supplied artwork must be deemed useable by Henderson Laser Crafts or additional graphic design charges may apply. Please call (800) 451-0027 for more information on custom ornaments. |
Phone: 800-451-0027 or 605-753-1300 FAX: 800-451-0098 or 605-753-1301
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